2015 Resume DOC 2015 Resume PDF

Included here is my latest resume. Print directly from this webpage, or click one of the links to download a copy for yourself.



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A r t   b y   M i c h a e l   S a j n a c k i

Michael Sajnacki
Experienced customer service representative with a diverse background.
With several years of experience in industrial automation customer service I have a positive attitude toward helping people. Aside from interacting with clients needing network technology support and coordinating routine administrative tasks I have additional skills which may be useful to a potential employer.

Strengths and Expertise
- Great organizational, communication, and customer service skills.
- Website design and graphics creation using Adobe CS software.
- Solid and current computer skills, (MS Office Suite, SAP 7, Photoshop)
- Certified in HTML, familiar with CSS (created basic websites)
- Fluent in Polish and English

- Finding long-term, full-time employment in a medium to large company
- Learning application of DB tachnology, such as Oracle, or SQL

Professional Experience
2006 - 2014 - Call Service Analyst II at Invensys Process Systems, Foxboro, MA
Exceeded expectations in assisting a team of 50 Technical Support Engineers and Administrative Clerks with routine and emergency requests from the company's industrial automation clients. Completed all scheduled and self-paced learning.

2005 - 2006 - Technical Contractor at TAC Worldwide Staffing, Dedham, MA
Customer support representative and technical assistant on a variety of short-term contracts.

2002 - 2004 - Network Operator and Installer at U.S.Army, Ft.Stewart, GA
Regular duties included installation of antennas, switches, network connection and operations supervision. Technical training included reading circuit diagrams of system components, static IP addressing, and MS Active Directory. Served in Iraq during O.I.F.

2001 - 2002 - Multimedia Developer at Siebel Systems, Burlington, MA
Created tutorials for the company's software products with Media Products Group.

2000 -2001 - Assistant to Art Director at Access Media, Needham, MA
Maintained and published the company's online magazine and created custom graphics.

2000 - B.S.Degree of Graphic Design, Northeastern University, Boston, MA
Graduated cum laude and earned Dean's List with a 3.6 GPA . During Co-op Program contracts worked as Network Administrator, Graphics Artist, and Graphic Designer. Volunteered in the school's photography and media labs, managing equipment rentals.

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